Renzo FAQ for Service Providers: What you need to know As a property or car manager running a rental business, you first want to familiarize yourself with the community network platform. This is a great place to list your asset easily and make good return out of it. Why do I need to register? In order to be able to post your own ad or send renting request you need to have an account including your full name, email address and phone number and most importantly read &accept our “terms & conditions”. How to become a Renzo “service provider” If you are a new user first you need to create an account on Renzo by filling all the required information and read &accept the terms & conditions. Then start posting your ad whether it’s a property or car post by filling the required information. In order to attract more seekers, you need to add a high quality photos and put a reasonable prices. How to view my previous reservations? In order to view your previous reservations &earnings, you need to navigate to the dashboard and then you’ll find “transaction history” tab. Can I post more than one ad? Renzo “Service Provider” can post unlimited number of posts and it doesn’t have to be properties/cars only.In other words, a service provider can post property and car posts at the same time. How to increase my chances getting more reservations and to be in the first liner posts? There are many aspects to getting more reservation requests than other owners or managers, most importantly having a higher rating and positive reviews will definitely attract more seekers to your post and this reflects your accountability, integrity and your hospitality. Also providing fair & competitive prices is a main factor too, seekers usually avoid “too high” or “too low” prices, thus it’s highly recommended to put reasonable prices. General Tips for Renzo Service Provider: Be responsive: “Respond quickly to reservation requests to seize the opportunity, a seeker may send more than request to different owners or managers so the faster you respond you’re more likely attracted to seekers” Accept reservation requests: “Seekers don’t prefer sending many requests to find a deal, the more requests you accept increases your opportunities and guarantees a fixed income fromyour property/car. It’s recommended to frequently update your calendar and block the reserved or unavailable days to avoid cancelling on seekers” Avoid cancelling reservations: “Cancelling reservation leaves a negative impression on seekers and will never recommend or shareyour post to theirassociates as this will affect their plans. Get positive reviews Seekers are usually attracted to positive reviews and how people describe their gratitude towards what they received from hospitality, professionalism, accuracy and communication. After each trip, people rate their experience and leave a comment/review converted to improving your overall rating. Renzo FAQ for Seekers: What you need to know This platform will help you find your best rental through hundreds of posts and getting to know what people said about it and last but not least the easiest & secured payment methods. In Renzo you can book your ride & stay anywhere in Egypt with one click only using your smart phone. Why do I need to register? To Book a car or property requires that you create an account providing your personal information such as your full name, email address and phone number, finally you’ll be asked to read & accept the “terms & conditions”. Our mission is to provide a healthy, secured and convenient network platform by connecting people to each other.